FAQ
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FAQ
We will answer questions about overseas procurement.
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- We know we can purchase your aluminum frames in overseas. Where are these frames manufactured?
- These aluminum frames (GF and SF series) are extruded, with the same standard as applied in Japan, in Standard Units Supply (Thailand), our subsidiary located in Lamphun, Thailand. In Thailand, we also have factories manufacturing accessories including nuts and brackets.
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- Can we use your assembly service for aluminum frame products in overseas, too?
- Most of our overseas offices provide assembly service for aluminum frame products with the same quality and standard as applied in Japan.
Please contact our regional office for more information.
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- Can we use your drawing service for aluminum frame products in overseas, too?
- Basic drawing service for aluminum frame products is available in overseas, too, although the range of service available is different in each country.
Please visit our Global Network page for more information.
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- We want to know delivery time for overseas customers.
- Main products are stocked in overseas offices for a short-time delivery.
Please contact our regional office for more information.
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- We plan to automate our factories in the emerging countries. How can you support our plan?
- Japanese staff with technical knowledge, mainly from System Upgrade Solution BKK in Thailand helps you to solve various problems from saving energy and spaces to standardizing product sites. We also provide repair service for actuators.
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- Can we choose the currency for our payment?
- We basically accept your request for the transaction currency.
Please contact our regional office for more information.